27 August 2010

It looks pretty, but can people use it?

I've been involved with many learning projects that require setup of a central document repository for learning materials and other associated business documentation. In some cases this is purely a little reference resource and in others it was a full-blown intranet. The key to having a user friendly site is to do some research with your target audience about how they search for things and then to do some usability testing with the. The undoubted King of Usability is Jakob Nielsen. I've also used his methodologies when running pilot tests for elearning we have created. If you are creating any kind of online solution, from website to intranet to elearning I would definitely recommend checking out Nielsen's website.

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